This is a business analysis tool that can be used by an organization to compare
projected performance against actual performance. Gap analysis is used to identify
areas or processes that require improvement. Identifying an organization’s goals and
how to achieve them consists of identifying gaps in projected solutions and processes.
If an organization does not maximize current use of resources, it may be producing
below its potential. This gap analysis template is ideal for small businesses or other
entities to ensure maximization of performance potential.
Gap Analysis Template:
Use this template as a tool to assist you in evaluating where your organization now stands and
where your organization wants to be, per the determined time frame goal.
To use this template, (1) date your template. (2) Follow through on each item with a “Yes” or
“No” checkmark and any comments; if there is an item that is not applicable, note “N/A” for the
item. (3) Go through the “No” checkmarks with appropriate company representative(s,) and
obtain the necessary information. All items should be checked as “Yes” or “N/A.”
Wherever indicated, include quantitative calculations.
Organization & Business Direction Gap Y N Comments
Is the organization a going concern and does it have a long-
term plan?
Is the long-term plan consistent with the corporate goal
objectives?
Is there a process to monitor programs and processes?
Are expectations and goals in line with the direction
established?
Usage Gap Y N Comments
(1) Has our market potential usage been established?
What is the potential usage amount? ___________________
(2) Has the current consumer usage been established for our
market?
What is the current usage amount? ____________________
Has the gap between the potential and actual market usage
been established?
What is gap between the potential and actual market usage
amounts [item (1) minus item (2)]? ___________________
Processing Gap — Operations Y N Comments
(1) Has our processing potential usage been established?
What is the potential usage amount? ___________________
(2) Has the current processing usage been established for our
market?
What is the current processing amount? ________________
Has the gap between the potential and actual processing
usage been established?
What is gap between the potential and actual processing
usage amounts [item (1) minus item (2)]? _______________
© Copyright 2011 Docstoc Inc. 2
Processing Gap — Management Y N Comments
(1) Will Management and/or Senior Leadership implement
programs necessary to meet the potential requirements for
the allocation of resource needs?
What is the potential resource amount? _________________
(2) Does Management and/or Senior Leadership have a
program in place to meet the current requirements for the
allocation of resource needs?
What is the current resource amount? _________________
Has the gap between the potential and actual management
program usage been established?
What is gap between the potential and actual management
program and resource utilization usage amounts [item (1)
minus item (2)]? ____________________
Processing Gap — Support Services Y N Comments
(1) Will the appropriate Support Services be available to
implement programs necessary to meet the potential
requirements for the allocation of personnel needs?
What is the potential personnel amount? ________________
(2) Are the appropriate Support Services available to address
current programs necessary to meet current requirements
for the allocation of personnel needs?
What is the potential personnel amount? ________________
Has the gap between the potential and actual personnel
utilization for program usage been established?
What is gap between the potential and the actual personnel
utilization usage amounts [item (1) minus item (2)]?
____________________
© Copyright 2011 Docstoc Inc. 3
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